Message Management

Overview
Overview: Messaging in the platform enables real-time communication between Building Management and residents. Building Managers and Admins have comprehensi...
Wed, 30 Oct, 2024 at 9:50 AM
Create a Group Chat
A two-way group chat is a channel created only by building management. It can consist of multiple residents and other building managers across buildings. Bu...
Wed, 23 Oct, 2024 at 9:52 PM
Create a Broadcast Channel
 A 1-way broadcast channel is used by building management to send important updates or announcements directly to residents. Unlike a regular chat, resident...
Wed, 23 Oct, 2024 at 10:00 PM
Creating a Resident Chat (Management to Resident)
Building Management to Resident chat (2-way) A 2-way Management to Resident chat allows building management to communicate, in real time, directly with a s...
Mon, 21 Oct, 2024 at 3:58 PM
Creating a Direct Chat (Management to Management)
Management chat (2-way) The 2-way Management chat enables real-time, 1-on-1 conversations between building managers. This chat feature is only available wi...
Mon, 21 Oct, 2024 at 3:58 PM
Archiving/Unarchiving
Building Management can archive group chats and broadcast channels to organise ongoing conversations without permanently deleting them. Archived chats will ...
Mon, 21 Oct, 2024 at 4:15 PM
Media & Files in a chat
Navigate to the messages page in the connecX portal. Messages are near the bottom of the left navigator bar. Select a group chat or broadcast channel fr...
Wed, 23 Oct, 2024 at 10:07 PM
Managing Members
Navigate to the messages page in the connecX portal. Messages can be found near the bottom of the left navigator bar. Select a chat or channel from the ...
Wed, 23 Oct, 2024 at 10:46 PM
Send, Edit, Delete & Reply to Messages
This article will cover the following sections. Sending a message Editing a message Deleting a message Replying to a particular messages. Sendi...
Thu, 24 Oct, 2024 at 10:58 AM