Troubleshooting

BLE Credentials Failing due to a Timezone Error in Bookings
Overview: There is currently an issue in which the BLE Credential is failing due to the FDI API timezone discrepancy when transferring bookings from connec...
Thu, 20 Jun, 2024 at 1:28 PM
connecX users missing in iPassan
Overview: There is a discrepancy between the number of users in iPassan and the number of users in connecX. More specifically iPassan contains more users t...
Wed, 12 Jun, 2024 at 9:06 AM
Log tool in iPassan
Overview:  The log tool in iPassan can show you actions conducted by a particular user within iPassan. Step 1. Go to the log page. This can be found withi...
Mon, 17 Jun, 2024 at 8:33 AM