Reset Password : connecX

Modified on: Thu, 12 Sep, 2024 at 4:43 PM

To change the password to your account, you must first log out of the app.

Step 1: Start the app and sign in using your account’s email address, then click continue.

Step 2: In the next page, below 'Enter your password', click Reset Password

Step 3: A verification code will be sent to your registered email address. Enter this code and proceed to continue.

Step 4: Create a new password, confirm it, and click continue.

Step 5: You will then be prompted to authenticate your account. This will be depending on your initially selected authentication method.

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