We're excited to introduce a new feature that allows portal users to assign access credentials to residents. This can be done directly from the connecX portal for sites using iPassan and Breeze Access control systems.

Credential Options:

  • iPassan: PIN codes and Bluetooth
  • Breeze/Schlage Lock: PIN codes


How It Works:

  • Approving User Registration: When approving a new user on the Registration page, you can now select and assign credentials via new tick boxes in the iPassan and Breeze sections. Once approved, the user is automatically created in connecX and injected into iPassan and Breeze with the selected credentials.

  • Creating a New User: Similar tick boxes are available on the User page when creating a new user. After filling out the necessary details and selecting credentials, saving the user triggers their creation in connecX and injects them into iPassan and Breeze with the selected credentials.

Important Notes:

  • Credentials cannot be changed/removed within connecX after approval or creation.
  • PIN codes can be found and distributed to residents via iPassan or Breeze.
  • Bluetooth credentials require residents to authenticate their mobile number in the app.
  • You will not able to assign BLE credentials if your account does not have enough credits in iPassan.

This update streamlines the process of managing access credentials, enhancing both security and convenience.

Please read through this support article for more detailed instructions.