In recent months we have introduced updates to our connecX portal which will automatically inject users into integrated third-party systems such as iPassan and Breeze. The purpose of this Access System Log is to track all the users that are created in iPassan and Breeze through connecX. This feature is designed to increase tracking of user creation and improve the speed of troubleshooting any issues with our integrations.
What types of users will be tracked in this log:
Tenants and Owner Occupier User types created in connecX through the Users Page or the User Registration form.
What systems will be tracked in this log:
Users that are injected in Breeze (Schlage Locks) and iPassan will be tracked.
Where is the Access System Log located:
In the Settings page, within the Log's section above the Support Channels section.
Log Table Details
Each log entry will include detailed information such as:
- Timestamp: The exact date and time of the event.
- Building: The building that the user belongs to
- Unit: The unit number that the user belongs to
- Resident: The user's first and last name
- Action: The action that was done against this user, initially this log will only track user creation and will be displayed as "create user" under action.
- Result: This will indicate whether the Action was successful or failed.
- System: This is the third-party system where we inject the user.
- Description: If a user fails to be created, the description will provide details on what went wrong and any actions a building manager can take.
- Search and Filter: The log includes robust search and filtering options, allowing users to find specific entries.
Refined Searches
You can select a date range which will help you when searching for a specific logs
Exporting Log
Click the export button, to download the log for the specified date range. The download will come as a .csv format