connecX Community Features
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Modified on: Thu, 4 Jul, 2024 at 1:52 PM
Function | Details |
Facility Bookings | - Ability to set up facilities within the portal, apply availabilities, restrictions, payment requirements, add documents, and more
- Ability to set up payments for facilities with Stripe
- Ability to book a facility form within the app based on set availabilities
- Ability to take facility payments in the app (This is on request and a set-up fee is applicable)
- Facility booking approvals are sent to the building manager if required.
- Bookings can be made also in the portal
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Service Bookings | - Ability to book services by apartment residents.
- Apartment residents place a service booking in the app which registers in the portal.
- Services can be configured and managed in the portal
- Building managers/concierges will coordinate with the service providers
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Delivery Management | - Management of parcel deliveries. Parcels received by the concierge/building manager are entered into the system (scanned or typed), which will notify the resident on their mobile app.
- Deliveries from parcel lockers also displayed in the portal
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Visitor Bookings | - Residents can create visitor bookings which are visible in the portal
- Resident visitor bookings can be provided with access if integrated with the access control system
- Registration of visitor parks against visitor bookings
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Car Park Bookings | - Ability to register car parks in settings
- Residents can request a visitor car park in their visitor booking
- Building Managers can approve/reject the car park request
- Car park automatically allocated to visitor
- All car park bookings visible in the portal
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Building News | - Ability to create news blogs in the portal with image and text which display in the mobile app for residents
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Maintenance Requests | - The ability for residents to lodge maintenance requests. These requests will be visible in the portal.
- Building managers can approve/reject these requests and can create work orders from these requests (if Facility Management is enabled)
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Events | - Ability to post blog-style events which can be viewed on the app or retrieved by voice control.
- Ability to allow residents to book events within the mobile app.
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Messaging | - Residents can message concierge/building management via a messaging function.
- The concierge can message back and can also send broadcast messages to groups of residents/owners
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User Management | - Ability to manage system users
- Users register via site-based registration form and the building manager approves registrations
- Users create an account to enable mobile app login
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Unit Management | - Ability to view all maintenance requests against a unit
- Ability to view unit occupancy
- Ability to register companies against units
- Ability to see all iPassan access profiles against the apartment and the Schlage smart lock.
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Key Management | - Ability to create and manage keys issued to contractors or visitors
- Keys can be checked in or out
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Surveys | - Ability to set up a link to Mailchimp Surveys in the portal
- Resident will see the Mailchimp survey in the app and can complete the survey
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Community Links | - Ability to create community links in the portal which can be used for promotion of local businesses and can include promotional information
- Residents can view these links in the app and can connect with these businesses via their website
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