Steps required to cancel service bookings
Step 1: Navigate to the Booking tab from the navigation bar at the bottom of the screen
Step 2: Select an existing service booking
Step 3: Press CANCEL BOOKING
Upon successful cancellation, you will be taken back to the updated service booking list.
Booking Status
- Bookings that are Pending (Refers to all new bookings which have not been actioned by building management.) will be cancelled and removed from the app.
- Bookings the have been Approved and then cancelled will be set to a Cancel Requested status (Refers to all bookings which were approved and a cancellation has been requested by a resident). These will then need to be reviewed by the service manager to ensure that the cancellation is still possible.